Customer Support — Radyan Marketplace
Welcome to Radyan Marketplace Customer Support! We're here to assist you every step of the way to ensure your shopping experience is smooth, secure, and satisfying.
How Can We Help You?
1. Order Assistance
- Track Your Order: Get real-time updates on your order status.
- Modify or Cancel Orders: Contact us immediately if you need to make changes to your order.
- Missing or Damaged Items: Let us know, and we'll make it right.
2. Payment & Billing
- Payment Options: We accept major credit/debit cards, digital wallets, and bank transfers.
- Billing Inquiries: If there's an issue with your payment, our team will resolve it promptly.
3. Returns & Refunds
- Easy Returns: Return products within 14 days of delivery.
- Refund Process: Refunds are processed within 5-7 business days after inspection.
- Return Conditions: Items must be unused, undamaged, and in their original packaging.
4. Account Support
- Forgot Password: Easily reset your password with a few clicks.
- Update Personal Information: Keep your profile and address details up to date.
- Manage Preferences: Customize your email notifications and privacy settings.
5. Product Inquiries
- Product Details: Reach out for additional information about products.
- Stock Availability: Get updates on restocks and availability.
Contact Us
Our dedicated support team is available to assist you:
- Live Chat: Available 24/7 for quick resolutions.
- Email: support@radyanmarketplace.com (Response within 24 hours)
- Phone: +1 (214) 708-7280 (Monday to Saturday, 9 AM - 5 PM EST)
Frequently Asked Questions (FAQs)
Visit our FAQ Section to find answers to common questions.
Why Choose Radyan Marketplace?
- Secure Payments: Your security is our top priority.
- Fast Shipping: Reliable delivery services to your doorstep.
- Customer Satisfaction: We value your feedback and strive to improve.
Thank you for shopping with us at Radyan Marketplace. We look forward to serving you again!